Budget Tracking

Introduction

This article explains how budget tracking works for participants in the MyConsumables web app. Budget tracking helps you monitor your available funds and automatically updates when orders are completed using NDIS or SAH as the payment method.

Before you start

Logged in as a Participant
NDIS or SAH balance set up
Must have a reliable Internet connection

How Budget Tracking Works

Your budget is linked to your NDIS / SAH balance.
When an order is Delivered or Collected, the system automatically updates the order to Received after 24 hours.
If the payment method used is NDIS / SAH, the total order amount is automatically deducted from your balance.
This ensures your remaining budget is always up to date.

Step-by-Step Guide

Log in to the MyConsumables web app as a Participant.
From the Dashboard/Homepage, go to Allocation Balance
View your current NDIS / SAH balance.
Check recent orders that were marked as Received.
Confirm that the deducted amount matches your completed orders.

Tips / Best Practices

Review your budget regularly after completing orders.
Keep your NDIS / SAH balance updated for accurate tracking.
Contact support if you notice any discrepancies.

Troubleshooting / Common Issues

Budget not updated: Ensure the order status is Received and the payment method is NDIS / SAH.
Incorrect deduction: Review the order details and contact support with your order reference.
Balance not showing: Refresh the page or log out and log back in.

How to Update NDIS / SAH Balance
How to Track Your Orders
View Order Details
Contact Support

Feedback / Help Option

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