Change Email Address

Introduction 

Currently, changing your email address directly in the MyConsumables app is not supported. If you need to update the email associated with your account, our support team can assist you.

Before you start

You have an active MyConsumables account and can access the app or your registered email address.

How to Request an Email Change

1. Open the MyConsumables app.

2. Go to the Login Screen.

3. Tap Contact Support.

4. Provide the details of concern.

5. Submit the request and wait for confirmation from support.

Tips / Best Practices

• Use an email address that you check regularly.

• Make sure the new email address is spelled correctly before submitting your request.

Troubleshooting / Common Issues

Issue: No response from support yet

Solution: Please allow 1–2 business days for the support team to review your request.

Issue: Cannot access old email address

Solution: Inform support in your message so they can assist with identity verification.

Related Articles 

• How to Contact Support

• How to Reset Your Password