Dashboard Overview

Introduction

This article provides an overview of the Dashboard for providers and coordinators in the MyConsumables web app. The dashboard serves as the main landing page and gives quick access to key information, actions, and support resources.

Before you start

Logged in as a Provider.
Must have a stable Internet connection

Accessing the Dashboard

The dashboard is the landing page after logging in.
You can also access it anytime by clicking Overview in the side menu.

What You Can See on the Dashboard

Key Summary Cards

The dashboard displays summary information to help you manage participants efficiently:

Total Participants Managed – Number of participants linked to your account
Total Orders for Approval – Orders that require your review or action
Participants with Low Stock – Participants who have consumables running low

Each summary card includes a clickable link that navigates directly to the related management page.

Latest Participant Activity

View the 6 most recent participant orders or updates.
Quickly monitor recent activity without opening individual participant profiles.

Quick Action Buttons

From the dashboard, you can:

View All Orders
View Scheduled Orders

These buttons take you directly to the relevant pages for faster management.

Welcome Pack & Resources

Access the Welcome Pack guide to learn more about using MyConsumables.
Watch a short tutorial video for a quick walkthrough of key features.

Support Access

Contact Customer Support directly from the dashboard for assistance.

Tips / Best Practices

Use the dashboard daily to stay on top of participant activity.
Click summary cards to quickly address low stock or pending orders.
Review recent updates to proactively support participants.

Troubleshooting / Common Issues

Dashboard not loading: Refresh the page or check your internet connection.
Counts not updating: Allow time for data to sync or refresh the page.

Participant Management Overview
How to Track Your Participant’s Orders
Provider Notifications & Alerts Explained
Contact Support

Feedback / Help Option

If you still need help, contact our support team via the Help Center.