<h2 data-pm-slice="1 1 []">Introduction</h2>
<p>This article explains how providers and coordinators can edit participant details in the MyConsumables web app. Keeping participant information up to date ensures accurate orders, budgeting, and communication.</p>
<h2>Before you start</h2>
<ul data-spread="false">
<li>Logged in as a <strong>Provider.</strong></li>
<li>
<p>At least one participant linked to your account</p>
</li>
<li>
<p>Must have a Internet connection</p>
</li>
</ul>
<h2>Step-by-Step Guide</h2>
<ol data-spread="false" start="1">
<li>
<p>Log in to the MyConsumables web app.</p>
</li>
<li>
<p>Navigate to <strong>Participant Management</strong>.</p>
</li>
<li>
<p>Select the participant you want to update.</p>
</li>
<li>
<p>Open the participant’s <strong>Profile</strong>.</p>
</li>
<li>
<p>Click <strong>Edit Personal Details</strong>.</p>
</li>
<li>
<p>Update the required participant details.</p>
</li>
<li>
<p>Click <strong>Save Changes</strong>.</p>
</li>
</ol>
<h2>What Can Be Updated</h2>
<p>Depending on access, you may update:</p>
<ul data-spread="false">
<li>
<p>Basic participant information</p>
</li>
<li>
<p>Contact details</p>
</li>
<li>
<p>Edit Address</p>
</li>
</ul>
<h2>Tips / Best Practices</h2>
<ul data-spread="false">
<li>
<p>Double-check information before saving.</p>
</li>
<li>
<p>Coordinate changes with the participant when needed.</p>
</li>
<li>
<p>Update details promptly to avoid issues with orders or approvals.</p>
</li>
</ul>
<h2>Troubleshooting / Common Issues</h2>
<ul data-spread="false">
<li>
<p><strong>Changes not saving:</strong> Ensure all mandatory fields are completed.</p>
</li>
</ul>
<h2>Related Articles</h2>
<ul data-spread="false">
<li>
<p>Participant Management Overview&nbsp;</p>
</li>
<li>
<p>Approving Participant Balance Updates</p>
</li>
<li>
<p>Contact Support</p>
</li>
</ul>
<h2>Feedback / Help Option</h2>
<p>If you still need help, contact our support team via the <a href="https://app.myconsumables.com.au/public/customer-support" target="_self"><strong>Help Center</strong></a>.</p>

INTRODUCTION

This article explains how providers and coordinators can edit participant details in the MyConsumables web app. Keeping participant information up to date ensures accurate orders, budgeting, and communication.


BEFORE YOU START

 * Logged in as a Provider.

 * At least one participant linked to your account

 * Must have a Internet connection


STEP-BY-STEP GUIDE

 1. Log in to the MyConsumables web app.

 2. Navigate to Participant Management.

 3. Select the participant you want to update.

 4. Open the participant’s Profile.

 5. Click Edit Personal Details.

 6. Update the required participant details.

 7. Click Save Changes.


WHAT CAN BE UPDATED

Depending on access, you may update:

 * Basic participant information

 * Contact details

 * Edit Address


TIPS / BEST PRACTICES

 * Double-check information before saving.

 * Coordinate changes with the participant when needed.

 * Update details promptly to avoid issues with orders or approvals.


TROUBLESHOOTING / COMMON ISSUES

 * Changes not saving: Ensure all mandatory fields are completed.


RELATED ARTICLES

 * Participant Management Overview 

 * Approving Participant Balance Updates

 * Contact Support


FEEDBACK / HELP OPTION

If you still need help, contact our support team via the .

Edit Participant Details

Getting Started for Providers

Dashboard Overview

How to Place an Order for your Participants

Provider Notifications & Alerts Explained

How to Register New Participant 

Invite an NDIS / SAH Participant 

Participant Management Overview

Approving Participant Balance Updates 

Remove a Participant

How to Track Your Participant's Orders

How Providers Manage Participant Scheduled Orders

Change Primary Supplier

Update Participant Balance

Update Participant NDIS Plan / SAH Details

Order Management Overview 

View Participant Insights

How to Place a Scheduled Order for a Participant

When to Invite vs Register a Participant

Provider Management Overview (Shared Participants)

How to Invite a Provider 

How to Accept a Provider Invitation 

Managing Shared Participants 

Resources: Accessing Help, Guides, and External Links

For Providers