<h2 data-pm-slice="1 1 []">Introduction</h2>
<p>This article explains how to accept an invitation from another provider to manage shared participants.</p>
<h2>Before you start</h2>
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<li>
<p>Logged in as a <strong>Provider</strong> or <strong>Coordinator</strong></p>
</li>
<li>
<p>Received a provider invitation</p>
</li>
<li>
<p>Stable Internet connection</p>
</li>
</ul>
<h2>Step-by-Step Guide</h2>
<ol data-spread="false" start="1">
<li>
<p>Navigate to <strong>Provider Management</strong>.</p>
</li>
<li>
<p>Open the <strong>Invitation History</strong> tab.</p>
</li>
<li>
<p>Go to <strong>Received Invitations</strong>.</p>
</li>
<li>
<p>Locate the invitation.</p>
</li>
<li>
<p>Click <strong>Accept</strong>.</p>
</li>
</ol>
<h2>What Happens After Acceptance</h2>
<ul data-spread="false">
<li>
<p>Shared participants appear in your <strong>Participant Listing</strong>.</p>
</li>
<li>
<p>The inviting provider appears in your <strong>Connected Providers</strong>.</p>
</li>
<li>
<p>You can now manage shared participants.</p>
</li>
</ul>
<h2>Troubleshooting / Common Issues</h2>
<ul data-spread="false">
<li>
<p><strong>Invitation not visible:</strong> Refresh the page.</p>
</li>
<li>
<p><strong>Participants not appearing:</strong> Allow time for sync or refresh.</p>
</li>
</ul>
<h2>Related Articles</h2>
<ul data-spread="false">
<li>
<p>Provider Management Overview (Shared Participants)</p>
</li>
<li>
<p>Managing Shared Participants</p>
</li>
</ul>
<h2>Feedback / Help Option</h2>
<p>If you still need help, contact our support team via the <a href="https://app.myconsumables.com.au/public/customer-support" target="_self"><strong>Help Center</strong></a>.</p>

INTRODUCTION

This article explains how to accept an invitation from another provider to manage shared participants.


BEFORE YOU START

 * Logged in as a Provider or Coordinator

 * Received a provider invitation

 * Stable Internet connection


STEP-BY-STEP GUIDE

 1. Navigate to Provider Management.

 2. Open the Invitation History tab.

 3. Go to Received Invitations.

 4. Locate the invitation.

 5. Click Accept.


WHAT HAPPENS AFTER ACCEPTANCE

 * Shared participants appear in your Participant Listing.

 * The inviting provider appears in your Connected Providers.

 * You can now manage shared participants.


TROUBLESHOOTING / COMMON ISSUES

 * Invitation not visible: Refresh the page.

 * Participants not appearing: Allow time for sync or refresh.


RELATED ARTICLES

 * Provider Management Overview (Shared Participants)

 * Managing Shared Participants


FEEDBACK / HELP OPTION

If you still need help, contact our support team via the .

How to Accept a Provider Invitation 

Getting Started for Providers

Dashboard Overview

How to Place an Order for your Participants

Provider Notifications & Alerts Explained

How to Register New Participant 

Invite an NDIS / SAH Participant 

Participant Management Overview

Approving Participant Balance Updates 

Edit Participant Details

Remove a Participant

How to Track Your Participant's Orders

How Providers Manage Participant Scheduled Orders

Change Primary Supplier

Update Participant Balance

Update Participant NDIS Plan / SAH Details

Order Management Overview 

View Participant Insights

How to Place a Scheduled Order for a Participant

When to Invite vs Register a Participant

Provider Management Overview (Shared Participants)

How to Invite a Provider 

Managing Shared Participants 

Resources: Accessing Help, Guides, and External Links

For Providers