How to Change Your Program Type (SAH ↔ NDIS)

Introduction

This article explains how participants can switch their program type between SAH and NDIS in the MyConsumables web app. Updating your program type ensures your budget tracking, plan details, and order payments are applied correctly.

Before you start

• Logged in as a Participant

• Must have a stable Internet connection

Step-by-Step Guide

1. Log in to the MyConsumables web app.

2. From the homepage, navigate to the NDIS/SAH section.

3. Click Update Details.

4. Select your new program type from the dropdown:

   • NDIS

   • SAH

5. The form fields will automatically update based on the selected program type.

6. Fill in all mandatory fields.

7. Click Save Changes.

Your program type will take effect immediately.

Tips / Best Practices

• Double-check your selected program type before saving.

• Ensure that your budget and plan details match your new program.

• Trusted coordinators or providers can also update the program type on your behalf if needed.

• Contact your coordinator or support team if unsure which program applies to you.

Troubleshooting / Common Issues

• Update not applied: Refesh the page or log out and log in again.

• Missing required fields: Complete all mandatory fields before saving.

• Incorrect program selected: Contact support for assistance.

Related Articles

• How to Update Your NDIS Plan

• How to Update NDIS/SAH Balance

• Budget Tracking

• Contact Support

Feedback / Help Option

Was this article helpful? Yes / No

If you still need help, contact our support team via the Help Center.