How to Place an Order

Introduction

This article explains how participants can place an order in the MyConsumables web app. Placing an order allows you to purchase consumables from suppliers and keep your stock and budget up to date.

Before you start

• Logged in as a Participant

• Active MyConsumables account

• Must have a reliable Internet connection

• At least one consumable added

• Supplier available in the marketplace

Step-by-Step Guide

1. Log in to the MyConsumables web app as a Participant.

2. From the dashboard or menu, go consumable listing or marketplace

3. Choose the consumable items you want to order and click Order or select items in marketplace.

4. Enter the required quantity or variant for each item and add to cart.

5. Review your order details, including items, quantities and variant(if applicaple).

6. Choose the order method if applicable (delivery or pickup).

7. Choose payment method.

8. Click Order Your Consumable to place your order.

9. Wait for the order confirmation.

What Happens After You Place an Order

• Your order will move to Order Processing/Order Confirmed status.

• You can track the order progress from the Orders section.

• Order status updates will appear in the Order Details page and status history.

Tips / Best Practices

• Double-check quantities before submitting your order.

• Review supplier details to ensure accuracy.

• Track your order regularly for status updates.

Troubleshooting / Common Issues

• Order not submitted: Ensure all required fields are completed.

• Incorrect order details: Contact support as soon as possible.

Related Articles

• How to Track Your Orders (Participant)

• App Navigation (Participant View)

• Add or Update Consumables (Participant)

• Contact Support