How to Register New Participant

Introduction

This article explains how providers and coordinators can create and register a new participant in the MyConsumables web app. Registering a participant allows you to manage their consumables, orders, budgets, and schedules.

Before you start

Logged in as a Provider.
Must have a Internet connection
Participant details ready (basic personal, NDIS/SAH and Address information)

Step-by-Step Guide

Log in to the MyConsumables web app as a Provider.
Navigate to Participant Management from the side menu.
Select Register New Participant.
Enter the participant’s required details.
Review the information for accuracy.
Click Finish to create the participant account.

What Happens After Registration

The participant will be added to your Participants list.
The participant can now access the Participant portal with temporary password sent to their email.
The participant can now be managed within the system.
You can start managing:
- Orders
- Scheduled orders
- Consumables
- Budget and plan details

Tips / Best Practices

Double-check participant details before submitting.
Ensure contact information is accurate for future communication.
Complete required fields to avoid registration errors.

Troubleshooting / Common Issues

Cannot register participant: Ensure all mandatory fields are completed.
Participant not appearing: Refresh the page or check your participant list.

How to Track Your Participant’s Orders
How Providers Manage Participant Scheduled Orders
Approving Participant Updates (Balance)
Contact Support

Feedback / Help Option

If you still need help, contact our support team via the Help Center.