How to Update Your NDIS Plan

Introduction

This article explains how participants can update their NDIS Plan details in the MyConsumables web app. Keeping your plan information up to date ensures accurate budget tracking and smoother order processing.

Before you start

Logged in as a Participant
Must have a reliable Internet connection

Step-by-Step Guide

Log in to the MyConsumables web app.
On the homepage, locate the NDIS Plan section.
Click Update Details.
You will be redirected to the Update NDIS Details page.
To change a specific plan, select the NDIS Plan dropdown.
Choose the new plan you want to use.
The form fields will automatically update based on the selected plan.
Fill in all mandatory fields.
Click Save Changes.

Your updated NDIS Plan details will take effect immediately after saving.

Tips / Best Practices

Double-check all details before saving to avoid errors.
Make sure required fields are completed to prevent update issues.
Review your plan information regularly, especially after changes to your funding.
Trusted coordinators or providers connected to your account can also help update your plan details if needed.

Troubleshooting / Common Issues

Save button not working: Ensure all mandatory fields are filled in.
Changes not reflected: Refresh the page or log out and log back in.
Wrong plan selected: Return to the Update NDIS Details page and reselect the correct plan.

Participant Dashboard Overview
How to Update NDIS/SAH Balance
Budget Tracking (Participant)
Contact Support

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