When to Invite vs Register a Participant

Introduction

This article explains the difference between inviting and registering a participant in the MyConsumables web app. Understanding when to use each option helps ensure participants are added correctly and managed smoothly.

Before you start

Logged in as a Provider or Coordinator
Active MyConsumables account
Stable Internet connection

Invite a Participant

Use Invite Participant when the Invite option is available and appropriate.

When to Invite

Invite a participant when:

The participant already exists in the system or will complete their own access
You want the participant to be added and linked to your account
The participant will manage or access their account themselves

What Happens When You Invite

The participant is added to your participant list after the invite is sent
You can begin managing the participant once linked

Register a Participant

Use Register New Participant when you need to create the participant profile directly.

When to Register

The participant does not yet exist in the system
You are setting up the participant on their behalf

What Happens When You Register

The participant profile is created immediately
The participant appears in your participant list
You can immediately manage orders, balances, and details

Tips / Best Practices

Use Invite when participants can manage their own access.
Use Register when participants need full provider support from the start.
Confirm participant details before choosing an option.

Troubleshooting / Common Issues

Not sure which option to use: Invite the participant first if unsure.
Participant not appearing: Refresh the participant list or check invite status.

How to Create a Participant (Provider)
Invite an NDIS / SAH Participant (Provider)
Participant Management Overview (Provider)

Feedback / Help Option

If you still need help, contact our support team via the Help Center.